Client Relationship Executive
1 day ago
The Client Relationship Executive is responsible for building and maintaining strong, long-term relationships with clients. The role involves understanding client needs, ensuring customer satisfaction, and identifying opportunities to grow business with existing clients.
**Key Responsibilities**:
- Act as the primary point of contact for assigned clients.
- Build and maintain strong, long-lasting relationships.
- Understand client requirements and provide appropriate solutions.
- Coordinate with internal teams to ensure timely and successful delivery of services/products.
- Address client queries promptly and professionally.
- Upsell and cross-sell company services/products to existing clients.
- Track client satisfaction and gather feedback for improvement.
- Maintain records of client communications, transactions, and feedback.
- Prepare reports on account status, performance, and future plans.
**Requirements**:
- Should continue working with us for minimum 1.5 years
- Freshers preferred
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and attention to detail.
Pay: ₹12,693.62 - ₹14,972.71 per month
Work Location: In person
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