Digital Workspace Platforms Admin

**About Medhavi Skills University**

Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum.MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co
- working with industry partners to design and implement demand-driven programs.

**About MSU WISE**:
Medhavi Skills University (MSU) has launched the WISE initiative to enhance employability and support job creation by equipping individuals with industry-relevant theoretical knowledge and onthe-job training. This initiative fosters collaborative efforts between MSU and various industries,

creating a mutually beneficial relationship. Through the concept of "Industry as Campus," students gain a competitive edge by acquiring practical skills directly from industry experts. For industries, this partnership results in better employee retention, reduced attrition rates, and increased productivity. By collaborating with over 100+ industry and skill partners, including prominent names like NIFD Global, IHG, AEQUS, iACE, AIHBA, WLRS Ireland, NHQ Studios, B4M Entertainments, and IGJ, MSU is making significant strides towards closing the skill gap. This approach not only enhances employability but also promotes entrepreneurship across diverse sectors, ultimately contributing to a skilled and capable workforce.

**Role Overview**:
As our Digital Workplace Platforms Admin, you’ll be the strategic backbone powering Google Workspace and Slack for the entire university eco-system. This isn’t just about keeping systems running; you’ll actively drive the adoption and best use of these platforms across diverse teams: our

vibrant campus operations, high-impact industry partnerships, progressive education units, and our global skilling hub for international employment.

**Key Responsibilities**:

- Administer, configure, and optimize Google Workspace for users across all university teams, ensuring seamless collaboration and robust security.
- Drive enthusiastic adoption and best practices across the campus team, industry vertical, education vertical, and international skilling hub.
- Design onboarding programs and tailored workshops for multiple user segments to maximize platform engagement and value.
- Develop user-friendly documentation and guides focused on team-specific workflows.
- Lead automation and integrations that cut down manual work for different units, boosting university-wide productivity.
- Monitor usage analytics and feedback to proactively support under-engaged teams and suggest creative solutions.
- Serve as the domain expert and escalation point for technical support; resolving issues fast and coaching users for self-sufficiency.
- Coordinate with Google and Slack partners/vendors for escalated support or advanced customizations.
- Ensure high standards of security, compliance, and audit readiness across all teams.

**Qualifications & Skills Required**:

- Bachelor’s or Master’s degree (BE, B.Sc., BCA, MCA or equivalent) in Computer Science, IT, or a related technical field.
- 2+ years’ experience as a hands-on Google Workspace or Slack admin-preferably at a Google reseller, SaaS provider, or workplace technology specialist.
- Strong understanding of Google Workspace Admin Console, Slack admin features, automation, and integrations.
- Proven record of leading adoption or tech transformation across cross-functional teams.
- Experience with workflow automation (Google Apps Script, Slack apps, or similar).
- Excellent communication, facilitation, and documentation skills.
- High initiative, customer focus, and problem-solving drive.

**What We Offer**
- Being a key player in something potentially massive and world-changing
- Competitive salary and incentive structure, best in the industry.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- The chance to make a meaningful impact on the careers and lives of working professionals.

**How to Apply**

Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.