Store Incharge

Job Title: Store Incharge

**Job Description**:
Position Overview:
The Store Incharge plays a pivotal role in overseeing the daily operations of a retail or warehouse environment. This individual is responsible for maintaining efficient inventory levels, ensuring proper storage and organization of products, supervising staff, and providing exceptional customer service. The Store Incharge is tasked with upholding company standards, optimizing productivity, and maximizing profitability.

Key Responsibilities:

- Inventory Management:

- Monitor inventory levels to ensure adequate stock availability.
- Conduct regular stock audits and reconcile discrepancies.
- Coordinate with purchasing and procurement teams to replenish inventory as needed.
- Implement inventory control measures to minimize shrinkage and losses.
- Storage and Organization:

- Oversee the proper storage and organization of products to optimize space utilization.
- Ensure adherence to safety protocols and regulations for handling hazardous materials.
- Implement efficient shelving and labeling systems for easy product retrieval.
- Maintain cleanliness and orderliness throughout the store or warehouse.
- Staff Supervision and Training:

- Recruit, train, and supervise store personnel, including sales associates and warehouse workers.
- Delegate tasks and responsibilities effectively to ensure smooth operations.
- Provide ongoing coaching and feedback to staff to enhance performance.
- Conduct performance evaluations and facilitate professional development opportunities.
- Customer Service:

- Foster a customer-centric environment by delivering exceptional service.
- Address customer inquiries, concerns, and complaints in a timely and courteous manner.
- Train staff on effective customer service techniques and standards.
- Monitor customer feedback and implement improvements as necessary.
- Operational Efficiency:

- Develop and implement standard operating procedures (SOPs) to streamline workflows.
- Optimize processes to enhance productivity and minimize waste.
- Identify opportunities for cost savings and operational improvements.
- Collaborate with cross-functional teams to drive continuous improvement initiatives.
- Compliance and Reporting:

- Ensure compliance with company policies, procedures, and regulatory requirements.
- Generate reports on sales, inventory, and other key performance indicators (KPIs).
- Maintain accurate records of transactions, inventory movements, and personnel activities.
- Participate in audits and inspections as required.

Qualifications:

- Bachelor's degree in business administration, retail management, or a related field (preferred).
- Proven experience in a similar role, with demonstrated leadership abilities.
- Strong knowledge of inventory management principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in computerized inventory management systems and MS Office Suite.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Flexibility to work evenings, weekends, and holidays as needed.

The Store Incharge plays a critical role in driving operational excellence and ensuring a positive shopping experience for customers. This position requires strong leadership, organizational, and communication skills, along with a commitment to upholding quality and efficiency standards.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person