Receptionist

6 days ago

Mangalore Karnataka, India Sierra learning academy pvt ltd Full time

Job Summary

This position involves handling incoming phone calls, managing appointments, and supporting various administrative tasks to ensure smooth office operations.

Key Responsibilities
- Greet and welcome visitors in a warm, courteous, and professional manner.
- Answer, screen, and forward incoming phone calls to the appropriate personnel.
- Maintain visitor logs and issue visitor badges when necessary.
- Manage appointments, meetings, and conference room schedules.
- Receive and distribute mail, packages, and deliveries.
- Assist with basic administrative duties such as filing, photocopying, and data entry.
- Maintain the cleanliness and organization of the reception area.
- Provide general information to visitors and callers regarding the company’s services, products, or procedures.
- Handle inquiries and complaints promptly and professionally, escalating to the appropriate department when necessary.
- Assist with event planning and office coordination tasks when required.
- Monitor and maintain office supplies, placing orders when necessary.

Qualifications and Skills:

- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a receptionist, front desk representative, or similar role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks simultaneously with attention to detail.
- Ability to maintain confidentiality and discretion in all tasks.

Work Location: In person

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