Customer Service

We are looking for a dedicated and experienced Customer Service Manager to lead our customer support team and ensure excellent service standards across all channels. This role requires a proactive leader who can drive customer satisfaction, resolve issues efficiently, and continuously improve service processes. Key Responsibilities: Team Leadership &...

Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information;...

Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...

A Customer Service Assistant is a vital frontline professional who interacts directly with customers to provide assistance, address inquiries, resolve complaints, and ensure a positive customer experience. This role supports the overall customer service efforts of a company by facilitating smooth communication between customers and the business. Key...

Manage large amount of calls - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Generate sales leads - Provide accurate, valid and complete information by...

Customer service representatives **work directly with customers to provide assistance, resolve complaints, answer questions, and process orders**. If you enjoy helping people, a job as a customer service representative could be a good fit **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Internship, Freelance **Salary**: ₹8,000.00 -...

Job Overview:As a key member of our customer service team, you will play a pivotal role in driving customer satisfaction and loyalty. Your primary objective will be to ensure timely and effective resolution of customer concerns while upholding the highest quality standards for customer interactions.Key Responsibilities:Monitor and analyze team performance...

**"Hiring for customer service profile"** **Help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. **GOOD COMMS SKILLS...

**Responsibilities**: - Attend to customer queries through calls and WhatsApp - Contact customers for timely payment of orders - Create reports related to query fulfillment and payments - Share reports with the manager - Collaborate with other departments to ensure customer satisfaction - Identify and escalate priority issues to the appropriate channels -...

we are hiring people for customer service in voice and non voice process **Salary**: ₹100,000.00 - ₹200,000.00 per year Schedule: - Morning shift - Rotational shift Ability to commute/relocate: - Bhopal - 462026, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...