Sales Coordinator

**Responsibilities**
- Coordinate sales team, services team and production team by managing schedules, filing important documents and communicating relevant information with teams
- Ensure the adequacy / availability of sales-related equipment or material or documents
- Handle the processing of all orders with accuracy and timeliness up to material dispatch and receipt of material to customer.
- Inform clients of unforeseen delays or problems in PO handling.
- Inputting orders, ensuring they are processed according to customers’ requirements and ensuring all orders are accurately delivered on time.
- Developing and maintaining filling systems so as to maintain sales records, prepare reports and provide financial information to the finance team.
- Prepare Service Quotation and all SO/PI according to customer requirement and mailing with all the details as per customer request.
- Maintain the sales data with accurate records of sales activities including contracts, proposals, quotes, follow-ups and maintain records in internal software (ERP).
- Support sales team and seniors by completing orders and keeping customers informed.
- Work closely with Inventory Manager, Order Management and Distribution team to manage shipments according to given deadlines.
- Coordinating with customer service for status on orders from related departments in ensuring the delivery commitment to client met.
- Getting in touch with the client directly for the follow-ups and gathering the feedback about the sales or service team members & sorting out the further queries (if any).
- Capturing accurate and complete information in the CRM and software.
- Handling cancellations or changes in sales order and updating the related departments on those changes.
- Follow up Pending payment by coordinate with customers and share ledger to them by mail.
- Maintain the all Data of service team in the software regarding for service-related queries.
- Scheduling Meeting for sales persons with clients and services team with customers.
- Maintain the KYC or Registration Form of the customers and filling the important documents as required.
- Update the price list after discussion with management and provide the information to sales team.
- Follow-up Debtors list by coordinate with sales team and customers and Prepare Official Letter for Due Payment as per instruction.
- Maintained productive relationship with existing customers for follow-up After sales.
- Generate leads through cold calling, networking, referrals and other methods.
- Update Daily orders and maintain the dispatch tracker.
- Update on weekly & monthly reports
- Monitor the team’s progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events
- Respond to complaints from customers and give after-sales support when requested in coordination with service team
- Store and sort sales & services financial and non-financial data in electronic form and present reports
- Ensure adherence to laws and policies
- Maintain Customer information in software (ERP) and maintain all the records.
- Effectively communicate with customers in a professionally and Friendly manner for sales
- related issues
- Responding to sales related queries via phone, E-mail and in writing

Pay: ₹11,610.95 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Compensation Package:

- Performance bonus
- Yearly bonus

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- sales coordination: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 7720868883
Expected Start Date: 19/05/2025