Associate People Services Advisor

**Hungry, Humble, Honest, with Heart.**

**The Opportunity**

**Job Title: Global People Services Coordinator** Are you a proactive problem solver who thrives in fast-paced environments and enjoys tackling challenges with creativity and resourcefulness? If so, you'll find a fulfilling opportunity on the Global People Services team at Nutanix, where you’ll contribute to delivering exceptional HR services that enhance the employee experience and drive organizational success.

**About the Team**

**People Team at Nutanix**

The Global People Services (GPS) team is responsible for delivering high-quality services to employees across various employment lifecycle and people program needs, including compensation, benefits, employee relations, recruitment, training and development, payroll, and compliance. They work collaboratively with other teams within the People Team and relevant stakeholders throughout the organization to ensure a seamless employee experience and uphold compliance with employment laws and regulations. The GPS team operates in a fast-paced environment and thrives on finding creative solutions to challenges. They are dedicated to continuously improving the delivery of people services and strive for excellence in their work.

**Your Role**

- Manage and execute HR transactions related to the employee lifecycle, ensuring accuracy and compliance with payroll and statutory regulations.
- Maintain and update personal employee records in the HR Drive, ensuring documentation is current and accurate.
- Monitor and track key performance metrics, including case resolution times and volume trends, to optimize operational efficiency.
- Conduct quality reviews of global HR cases, identifying gaps and opportunities for process improvement.
- Collaborate with cross-functional teams to gather and analyze data for insights that drive decision-making.
- Enhance user experience by ensuring the knowledge base is accurate, user-friendly, and continually updated based on feedback.
- Support ad-hoc reporting and project initiatives to assist team objectives and business needs.
- Contribute to a positive employee experience by providing exceptional service and communication throughout all HR processes.

**What You Will Bring**

- Bachelor's degree in a relevant field or at least one year of experience in HR administration or customer support.
- Strong communication and collaboration skills to effectively engage with team members and stakeholders.
- Proficient in data analysis and reporting, with the ability to track and report on KPIs.
- Excellent time management and organizational skills in a fast-paced environment.
- Advanced proficiency in Excel; familiarity with Power BI, Tableau, or other analytics tools is a plus.
- Understanding of India Statutory compliance and HR best practices.
- Experience with ServiceNow or similar HR management systems is preferred.
- Detail-oriented with a focus on maintaining accurate documentation and improving processes.

**Work Arrangement**

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.