Client Relation Executive

4 days ago


Ernakulam District Kerala, India Matrixx Overseas Migration Full time

Company Name: Matrixx Overseas Pvt Ltd
Location: Kochi

**Key Responsibilities**:

- **Client Communication**: Be the main point of contact for clients and communicate clearly with them.
- **Relationship Management**: Build and maintain strong client relationships, understand their needs, and offer solutions.
- **Problem Resolution**: Handle and resolve client issues quickly and professionally.
- **Account Management**: Track client progress and ensure satisfaction with our services/products.
- **Collaboration**: Work with internal teams to meet client expectations.
- **Reporting**: Update on client status, issues, and feedback regularly.
- **Client Retention**: Look for ways to improve client retention through follow-ups and personalized service.
- **Project Support**: Assist clients with product or service-related questions and support during onboarding or implementation.

**Requirements**:

- **Education**: Bachelor’s degree
- Good communication and problem-solving skills.
- Ability to manage multiple clients and tasks.
- Experience with CRM tools is a plus.

Pay: ₹15,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Ernakulam District, Kerala: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

Application Deadline: 10/04/2025
Expected Start Date: 10/04/2025



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