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Telesales Representative

2 weeks ago

Kochi Kerala, India Factorhuman Resources Pvt Ltd Full time

**Job description**

**JOB SUMMARY**

As a Tele sales Representative, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.

**ROLES AND RESPONSIBILITIES**:

- Following the defined sales process to convert free members into revenue paying customers.
- Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
- Making required number of calls for following up with Enquiries which are not converted.
- Updating the details of follow-up in the system.
- Meeting daily talk time Targets and Calls to be done.
- Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
- Appearing for periodic evaluations.
- Interfacing with walk-in customers (if assigned the task), explaining to them and converting them to Premium Membership.
- Maintaining all documentation that pertains to the above responsibilities.

**EXPERIENCE & QUALIFICATIONS**:

- 1 year of relevant experience Sales or Telesales.
- Strong negotiation and consultative selling skills.
- Effective communication skills - verbal and written.
- Clear diction and clarity in speech.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹17,500.00 per month

Schedule:

- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Telesales: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person