Back Office Executive

Roles and Responsibilities of Back Office Executive:
Administrative Support:
Provide administrative support to the sales and operations team.

Manage and maintain filing systems, both physical and electronic.

Organize and schedule meetings, conferences, and events for the team.

Ensure proper documentation and record-keeping for all advertising campaigns and projects.

Manage day-to-day office operations, including inventory management and office supplies.

Data Entry & Management:
Update and maintain client databases, including contact information and advertising preferences.

Ensure accurate data entry related to advertising campaigns, media planning, and client accounts.

Maintain records of advertising materials, media placements, and contracts.

Client Communication:
Assist in responding to client inquiries and managing customer communications.

Coordinate with clients and vendors regarding outdoor and indoor advertising services.

Assist in preparing client reports and documentation for advertising campaigns.

Support in Creative and Media Planning:
Coordinate with the creative team to ensure smooth flow of information regarding design concepts and advertising campaigns.

Help prepare presentations and media plans for clients.

Maintain records of creative designs and other advertising materials for future reference.

Financial Record Keeping:
Assist with billing and invoicing clients for advertising services.

Track payments and follow up on overdue invoices.

Support the accounts department in maintaining financial records.

Campaign Monitoring & Reporting:
Assist in tracking the performance of advertising campaigns across outdoor and indoor platforms.

Prepare reports on the effectiveness of various advertising channels (hoardings, bus shelters, digital media, etc.).

Collaborate with the operations team to ensure the timely execution and delivery of advertising services.

Vendor & Supplier Coordination:
Assist in liaising with vendors and suppliers for advertising materials (e.g., printing, installation).

Manage orders and ensure timely delivery of materials for ad placements.

Ensure the quality and accuracy of materials for the campaign.

Operational Support:
Ensure all outdoor and indoor advertising materials are in place and functioning as per the plan.

Monitor the progress of ad placements and installations.

Assist in logistics management for placing advertisements on hoardings, buses, auto rickshaws, etc.

Client Feedback & Satisfaction:
Help track client feedback related to the execution of advertising campaigns.

Assist in preparing customer satisfaction surveys and reporting on results.

Provide support in resolving any issues or complaints raised by clients.

Other Back Office Functions:
Provide general support for other administrative tasks, including correspondence, mail handling, and office organization.

Support the HR department with basic administrative tasks, such as record maintenance and documentation.

**Required Skills**:
Strong communication skills for client coordination.

Attention to detail for data entry and reporting.

Ability to multitask and manage various projects simultaneously.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Basic knowledge of advertising and media planning.

This role would be essential to ensuring smooth operations at Krish Communication and helping the company deliver on its promise of effective advertising solutions to clients.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Work Location: In person