International Call Center

2 days ago

Nashik, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- International call center

Job location:

- Nashik, Maharashtra

**Salary**:

- 15,000- 20,000 per month

Experience:

- Previous experience in a customer service or call center role is preferred.

Education:

- A high school diploma or equivalent is required; a college degree is a plus.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Comfortable using call center software

**Only female applicants are preferred.**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

Profile introduction:
Join our dynamic team as an International Call Center Representative and become the voice of our global brand. As a key player in our customer service department, you'll be responsible for delivering exceptional service to our international clientele, ensuring their satisfaction and building strong relationships.

**Responsibilities**:
**Issue Resolution**: Effectively resolve customer inquiries, concerns, and issues in a timely and professional manner.

**Product Knowledge**: Develop a deep understanding of our products and services to better assist customers.

**Documentation**: Accurately document customer interactions and transactions in the system.

**Communication**: Collaborate with other team members and departments to ensure seamless communication and problem resolution.

**Quality Assurance**: Adhere to quality standards and ensure that customer interactions meet or exceed expectations.

**Requirements**:
**Communication Skills**: Exceptional verbal and written communication skills in English and other relevant languages.

**Customer-Focused**: A passion for delivering outstanding customer service and a genuine interest in helping people.

**Problem-Solving**: Strong problem-solving skills and the ability to think on your feet to address customer concerns.

**Adaptability**: Ability to adapt to a fast-paced and evolving work environment.

**Technical Proficiency**: Comfortable using call center software and other tools effectively.

**Team Player**: Collaborative mindset with a willingness to work closely with team members and other departments.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 7028272239

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