Customer Support Executive

SuperProcure is a fast-growing SAAS company that provides logistics and supply chain management digitization solutions to manufacturing, distribution construction and infra companies. We have over 50+ satisfied enterprise clients with 100% retention rate. Our ever-expanding client base includes large companies like Tata Consumer, Godrej Agrovet, Pepsico, Borosil Industries, LnTECC, Haldirams, KEC, KEI Industries and many more. The product brings key stakeholders associated with the planning, dispatch, and delivery of a truckload under a single umbrella. We boost manpower productivity by 300% with a 67% drop in truckload processing time via automation of key business activities which in-turns streamlines communication and strengthens collaboration across the board. The data generated by our system presents key insights which helps logistics and SCM teams take faster data-driven decisions.
- SuperProcure is incubated under IIM Calcutta, has been recognized for its innovation at the CII Industrial Innovation awards in 2018 and was also recognized amongst the Top 50 Emerging start-ups in India by NASSCOM at the NASSCOM product conclave held at Bengaluru in October 2019. More details about our journey can be found here
- SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the CEO of what he/she does; from conception to execution, the work needs to be thought through.
- Our people are the core of our organization, and we believe in empowering them and making them a part of the daily decision-making, which impacts the business and drives the company's overall strategy. Our team members are constantly provided with resources, mentorship and support from our highly energetic leadership. SuperProcure is extremely inclusive and believes in collective success.
- Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $180 billion logistics industry everyday? DO APPLY.

**Culture**:All challenges and fun associated with start-ups. Competitive salary, responsibilities, flat hierarchy, daily challenges, long working hours, delivery pressure and a fun workplace.

**Team**: Our team comprises people who are passionate towards bringing a positive change and make a meaningful impact on the lives of people associated with the logistics & SCM domain. Our combined backgrounds comprise technology, industry experience and past start-up experience.

**Job Summary**: You will interact with prospective manufacturing and construction organizations to gather interests & identify their Logistics & SCM IT needs and leverage the full spectrum of SuperProcure product portfolio and attain assigned targets.

**Key Responsibilities**
- Generate leads, cold calls, schedule meetings and do product demonstrations to potential customers
- Develop industry expertise and lead client demonstrations.
- Nurture leads, negotiate contracts, handle objections and sign up deals.
- Manage leads in CRM and send out Daily Sales Reports and Customer MIS
- Attend trade events to generate leads. Develop strategic partnerships to generate more leads.
- E-Meet existing customers and analyze key usage metrics
- Most Importantly ALWAYS BE CLOSING

**Skills & Qualifications**
- Bachelors /Masters Degree in Science/Commerce or Engineering
- Minimum 2-5 years of experience in Business Development role
- Proven B2B SaaS Sales experience
- Must possess excellent verbal, written, and communication skills.
- Experience working with CRM tools
- Excellent verbal and written communication skills
- Ability to lead a team of BD executives

**Other Details**
- Engagement : Full Time
- No. of openings : 2-3
- Salary:

- Fixed and Variable Component