Relationship Officer

2 weeks ago

PimpriChinchwad Maharashtra, India Dilizent Systems Full time

Build and maintain relationships with clients, customers, and partners through regular communication and engagement activities.
- Understand customer needs, preferences, and expectations to provide personalized service and support.
- Promote products and services to clients through effective sales presentations, demonstrations, and discussions.
- Identify opportunities to cross-sell or upsell products and services to existing clients.
- Respond to inquiries, complaints, and requests from clients in a timely and professional manner.
- Collaborate with internal teams, including sales, marketing, and operations, to address customer needs and resolve issues.
- Meet sales targets and performance metrics, such as revenue goals, customer satisfaction ratings, and retention rates.

**Job Types**: Full-time, Permanent, Fresher

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (required)

Work Location: In person

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