Customer Service Executive

2 weeks ago


Delhi, India Pourbrain tech pvt ltd Full time

Company Name - Jindal’X
Postion - Associate
Working process - Inbound Voice Process
Customer Service Associate Job Responsibilities:

- Maintains customer relationships by responding to inquiries; documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers’ accounts.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Work Hours,
- 9 hours a day 6 days working in week
Education, Experience, and Licensing Requirements:

- University/college degree or 12th pass can also apply
- Shift : ROTATIONAL SHIFT
- CTC 1.88 LPA
- LOCATION MOTI NAGAR
- BOTH CAN APPLY (MALE/FEMALE)

**Job Types**: Part-time, Fresher
Part-time hours: 63 per week

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9315266130



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