Hotel Assistant

5 days ago

Bhopal Madhya Pradesh, India Prakash Dhaba Full time

Position:* Restaurant Supervisor

*Location:* Prakash Family Dhaba And Restaurant, Hoshangabad Road, Bhopal

*About Us:*

Prakash Family Dhaba And Restaurant has been a culinary landmark in Bhopal for over 25 years. Our commitment to quality, warm hospitality, and diverse menu offerings has made us a favorite among food enthusiasts.

*Responsibilities:*

As a Restaurant Supervisor, you will play a pivotal role in ensuring smooth operations and exceptional guest experiences. Your responsibilities include:
1. *Team Leadership:*
- Supervise and lead the restaurant staff, including servers, hosts/hostesses, and kitchen personnel.
- Train new team members and provide ongoing coaching to maintain high service standards.

2. *Guest Service:*
- Greet guests warmly and ensure their needs are met promptly.
- Handle guest inquiries, feedback, and complaints professionally and efficiently.
- Monitor table turnover and optimize seating arrangements during peak hours.

3. *Operations Management:*
- Oversee daily restaurant operations, including opening and closing procedures.
- Ensure compliance with health and safety regulations.
- Manage inventory, stock levels, and order supplies as needed.

4. *Quality Control:*
- Maintain food quality and presentation standards.
- Monitor kitchen efficiency and coordinate with chefs to ensure timely food delivery.
- Conduct regular spot checks on cleanliness and hygiene.

5. *Shift Scheduling:*
- Create and manage staff schedules to ensure adequate coverage.
- Handle shift changes and adjustments as required.

6. *Financial Management:*
- Monitor sales, track expenses, and report to management.
- Assist in cost control measures and inventory management.

7. *Promotions and Events:*
- Collaborate with marketing and events teams for special promotions and themed nights.
- Participate in planning and executing events at the restaurant.

*Qualifications:*
- Proven experience as a restaurant supervisor or similar role.
- Excellent communication and leadership skills.
- Strong customer service orientation.
- Ability to handle high-pressure situations and resolve conflicts.
- Knowledge of restaurant software and point-of-sale systems.
- Flexibility to work evenings, weekends, and holidays.

*Perks:*
- Competitive salary and performance-based incentives.
- Opportunity to be part of a well-established brand.
- Friendly and supportive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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