Reservation Executive for Hotel Reservation

5 days ago

Ellisbridge Ahmedabad Gujarat, India Asiatic Lion Lodge (unit of terra ecotourism pvt ltd) Full time

**JR.RESRVATION EXECUTATIVE**:
Job location - AHMEDABAD office

Responsibilities and Duties:

- Be a first point of contact to handle and resolve Customer Reservations
- Handling Sales Enquiries, Bookings, Documentation, Complaints handling, etc
- Respond professionally to inbound phone calls and live chats, including urgent situations.
- Quoting Deals & Sending Proposals for Hotels Bookings
- Converting Leads in to Business Achieving Goals through regular follow-ups.
- Processes reservations by mail, telephone, or central reservation systems
- Processes reservations from the direct guest /travel agents/OTA
- Creates and maintains records and payment reconciliations
- Proactively and independently work to meet goals.
- Good Communication skills in English /Hindi /Gujarat
- Proficiency in MS Office suite (Excel, Word, PowerPoint)
- Ability to deal with issues maturely and with a calm disposition
- Self-motivated, resourceful
- Should be a quick learner
- Systematic approach to work
- Ability and willingness to work in a multi-tasking environment
- Should have experience in Hotels Industries / Travel Agency
- Attention to Detail, Innovative and Creative

Experience and Education:
**-* 1**to 2 year experience preferable.*
- BBA /Graduation from an accredited college or university

BBA in Travel and Tourism preferable
- Experience in Hotels industries /Travel Agency / Lounges is an advantage

Pay: ₹180,000.00 - ₹240,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Gujarat, Ellisbridge, Ahmedabad: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Gujarati (preferred)

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