Customer Relationship Executive

2 weeks ago

Buti Bori Nagpur Maharashtra, India Salasar Alloy & Steel Industries Pvt. Ltd. Full time

Bachelor's degree in Business Administration or equivalent.
- Excellent communication skills in English and Local Language
- Proven experience as a CRE or similar customer service role preferred
- Greet and direct customers efficiently.
- Should resolve customer inquiries effectively.
- Update and maintain customer database.
- Record customer interactions accurately.
- Cultivate positive customer relationships. Collect and act on customer feedback.
- Collaborate with sales and marketing teams.
- Provide product and service information.
- Should have good knowledge in making Calls, Follow up daily calls to maintain relationship with customers
- Collaborate with the sales team to identify opportunities for cross-selling or upselling.
- Ready to work at Butibori plant office location.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Buti Bori, Nagpur, Maharashtra (required)

Ability to Relocate:

- Buti Bori, Nagpur, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9130050273

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