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Telesales Executive

2 weeks ago

Paschim Vihar Delhi Delhi, India Turning Point Institute Pvt Ltd Full time

**Objectives of this role**
- Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
- Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving
- Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

**Responsibilities**
- Convert leads for the company through telephonic conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
- Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
- Update customers about new launches and record customer reactions to new products
- Be aware of the latest industry trends as a telesales executive
- Liaise with the concerned department regarding customer queries and complaints

**Required skills and qualifications**
- High school diploma
- Prior experience working as a telesales executive or in a similar role
- Fluency in English
- Adept knowledge of working with MS Office
- Great communication skills, both verbal and written

**Preferred skills and qualifications**
- Bachelor’s degree in communication, marketing, or a similar discipline
- Proven record of meeting sales targets
- Outstanding negotiation and time management skills

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person