Guest Relation Executive

1 week ago


Bengaluru Karnataka, India Big Pitcher Full time

Review arrival lists to welcome guests
- Anticipate guest needs and build rapport with customers
- Address customer complaints and escalate to the reporting manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
- Responsible in assigning guests to tables, maximizing the utilization of the space to the best advantage.
- Making sure that every guest is greeted, seated promptly and well attended.
- To ensure that guest on every table receives attention and service.
- To be familiar with the daily station assignments of staff.
- To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
- To collate guests’ feedback and maintain and update the guest history system.
- To prepare a monthly report of guest comments, guest list and report that assist business decision.
- Fully understand the operation of the restaurant and Service Sequence.
- To be constantly aware of activities of the hotel.
- Assist in preparation and distribution of all promotional material.

**Requirements**:

- Preferably 1 to 3 years of experience in F&B.
- Able to multi-task.
- Able to work in a fast-paced environment.
- Team-player.
- Familiarity with hospitality industry standards.
- Proficiency in English; knowledge of additional languages is a plus.
- Computer literacy.

**Job Type**: Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Guest relations: 1 year (preferred)



  • Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest Relations...


  • Bengaluru, Karnataka, India Spree Hotels Full time

    The Front Desk - Guest Relation Executive (GRE) is an essential role in the hospitality industry. As the first point of contact for guests, the GRE is responsible for creating a positive and welcoming experience for all visitors. They greet guests upon arrival, assist with check-in and check-out procedures, and provide information about hotel amenities and...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...


  • Bengaluru, Karnataka, India Olive by Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Virtual Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business...


  • Bengaluru, Karnataka, India Nura AI Health Screening Centre Full time

    **Job Title**: Guest Relation Executive **Company**: Nura AI Health Screening Centre **Location**: Gurgaon **Key Responsibilities**: - Greet and assist guests in a professional and friendly manner. - Manage and schedule appointments for health screenings. - Provide information to guests regarding services offered at the centre. - Handle guest feedback and...


  • Bengaluru, Karnataka, India Olive Living Full time

    **Job Description for Guest Relation Executive for Bangalore / Goa locations -** 1. Welcome guests during check-in and give a fond farewell to guests while checkout. 2. Handling guest complaints and concerns in an efficient and timely manner. 3. Overseeing VIP guests, arrivals and departures. 4. Allocate rooms to all arriving guests. 5. Maintain...


  • Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...


  • Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...


  • Bengaluru, Karnataka, India OdeSpa Full time

    **Position Title**: Guest Relations Executive **Location**: Ode Spa & Wellness **Reports To**: Spa Manager / Operations Manager **Key Responsibilities**: - **Guest Interaction**: - Greet and welcome guests upon arrival, ensuring a positive first impression. - Assist guests with inquiries about spa services, treatments, and products. - Provide guests with...