Associate - Retail Process, Jp

17 hours ago


Chennai, India ADCI MAA 15 SEZ Full time

. Any UG Degree (JP Lang specialists will require at least basic level cert.) - Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes. - Is an SME on specific business quality processes - Training/update/coaching on mapping operations in the capacity of an SME - Suggest / Drive process/system improvements basis ongoing trends/gaps identified - Execute on assigned project components of specific audit processes - Willingness to work on weekends and outside of the "standard" work day - Carries out tactical issue based communications with internal teams - Creates ad-hoc operational reports, status updates on a need basis Job summary In this role, you will be responsible to monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities. The job involves auditing operations teams' system outputs, suggesting and implementing process/system improvements, and identifying emerging process performance trends. You will be responsible to audit, track and maintain the quality metrics of assigned processes. The individual will interact with the business, automation & technology teams to help drive operational and system improvements. - Proficient in Internet navigation and keyboard typing skills - Has problem solving skills and attention to details - Proficient in MS Excel and other MS office tools - Has statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage - Any UG Degree, preferred with 0 - 2 years of work experience - Possesses excellent written and oral communication skills - Has the ability to deliver results by influencing team members - Ability to work independently and think ‘out of the box’ - Should be able to ‘dive deep’ and identify the root cause of the issues and get them fixed by coordinating with different teams like operations and IT



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