Associate - Sales Operations

REMOTE - INDIA /

ENTERPRISE SOLUTIONS - BUSINESS DEVELOPMENT/

PERMANENT

/ REMOTE

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

**Role overview**:
Reporting into the Head of UK (based in London) as you will be an important part of the team, supporting the build up and growth of Emeritus’ enterprise business in Europe, which is one of the key strategic geographies for the company.

**Role & responsibilities**:

- Support with procurement and payment process through tasks such as coordinating information between client and internal teams, requesting invoices, following with clients on payments
- Support planning of local virtual and in person events such as developing guest lists, coordinating venue and logistics
- Support set up of outreach campaigns by putting together audience lists and campaign templates in CRM
- Schedule and conduct end user interviews for strategic (existing and potential) accounts to incorporate as testimonials
- Manage operational set up of group enrollment requests and work with client success team to monitor new participant activation and participant progression
- Support development of pitch decks, client meetings and follow-up deliverables

**Key skills & qualifications**:

- 4+ years of experience in a digital / sales admin / ops role
- Proven ability to self organise and work through a process (or in the lack of, set up one)
- Clear and kind communication with internal and external stakeholders
- Ability to work through deadlines
- Professionalism and
- Experience with working in a fully remote / digital environment
- Experience with Powerpoint and Excel for main functionalities
- Exposure to Hubspot and Linkedin Sales Navigator

**What you’ll get**:

- Work in a mission driven organisation that makes education for accessible, and one that’s one of the hottest scale-ups coming out of India
- Take part in the growth story of a new region and small team
- Exposure to international teams (UK, US, others)
- Interact with and learn from seasoned commercial professionals

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.