Reservation Associate

1 day ago

Jaipur Rajasthan, India HOTEL CLARKS AMER,JAIPUR Full time

**Responsibilities**
- Answer phone calls and attend to guests' requests to book rooms or events at the hotel.
- Check on the internal booking system and make the booking for the guest.
- Obtain payment information and run credit/debit card payments when required.
- Assist guests with booking transport such as taxis and giving directions where required.
- Liaise with the other Reservations staff in the team and provide detailed handovers so that the next shift runs smoothly.
- Take and manage online booking through the online booking system.
- Provide outstanding customer service to all guests at all times.
- Follow up with guests who may have had an issue with online or telephone bookings.
- Manage the booking schedule effectively.
- Arrange or rearrange dates with clients when there is no space for their selected dates.
- Ensure management and receptionist staff are kept up-to-date with bookings.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Are you able to join us immediately?

**Education**:

- Bachelor's (preferred)

Work Location: In person

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