Collection Field Officer

16 hours ago

Ludhiana Punjab, India GRMAC Pvt ltd Full time

**Job Title**:Collection Field Officer

**Department**: Collections

**Location**: Ludhiana ,Punjab

**Job Type**: Full-time

**Job Summary**:
We are looking for a reliable and self-motivated Collection Field Officer to recover outstanding payments from customers in the assigned area. You will be responsible for visiting clients, following up on due payments, and ensuring timely collections while maintaining good customer relationships.

**Key Responsibilities**:

- Visit customers for overdue payment collections.
- Follow up on payment commitments and update the system regularly.
- Negotiate payment terms within company guidelines.
- Submit collection reports to the supervisor daily/weekly.
- Handle customer queries related to billing and payments.

**Requirements**:

- Minimum 12th pass or equivalent; Graduate preferred.
- Prior experience in field collections or recovery is an advantage.
- Own two-wheeler with a valid driving license (mandatory).
- Good communication and interpersonal skills.
- Basic knowledge of mobile apps or digital payment tools.

**Perks**:

- Travel allowance or fuel reimbursement.
- Incentives on collections.
- Mobile phone allowance (if applicable).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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