Current jobs related to Guest Service Associate-front Office - Kochi Kerala - Marriott International, Inc
-
Guest Service Associate
3 weeks ago
Kochi, India Hyatt Corporation Full timeGuest Service Associate - Front Office Grand Hyatt Grand Hyatt Kochi IN - KL - KochiFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: KOC LocalSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the...
-
Guest Service Associate
1 week ago
Kochi, Kerala, India Marriott International, Inc Full time**Additional Information** **Job Number**25022126 **Job Category**Rooms & Guest Services Operations **Location**Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and...
-
Front Office Associate
4 days ago
Maradu, Kochi, Kerala, India The classik fort hotel Full time ₹ 1,44,000 - ₹ 1,86,000 per yearJob Summary:The Front Office Associate is the first point of contact for guests and visitors. The role involves handling guest check-ins/check-outs, managing reservations, providing information, and ensuring smooth operations at the front desk. The position requires excellent communication, customer service, and organizational skills.Key...
-
Front Office Associate
13 hours ago
Kakkanad, Kochi, Kerala, India Zoot Stay, Infopark Kochi Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Description:We are seeking a professional and customer-focused Front Office Associate to join our team at our hotel in Kakkanad. The ideal candidate will be the first point of contact for guests, ensuring a seamless check-in and check-out experience while delivering excellent customer service.Key Responsibilities:Greet and assist guests with check-in,...
-
Front Office Associate
4 days ago
Peroorkada, Thiruvananthapuram, Kerala, India Hotel Blue Castle Full time ₹ 1,92,000 - ₹ 2,16,000 per yearJob Title: Front Office AssociateDepartment: Front OfficeWork Schedule: Night ShiftJob Summary:The Front Office Associate is the first point of contact for guests and is responsible for providing exceptional customer service, managing check-in/check-out procedures, handling guest inquiries, and ensuring a smooth front desk operation in line with the...
-
Guest Service Associate
2 weeks ago
Kochi, India Niko Hotels Full timeLooking for Front Office Guest Relation Associate for leading 3 star hotel **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Paid sick time - Paid time off Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance...
-
Guest Service Officer
1 week ago
Kochi, Kerala, India Grand Hyatt Kochi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Officer - Grand Club responsible to assist the Grand Club Manager in managing the day-to-day operation of the executive...
-
Guest Services Associate
1 week ago
Kochi, Kerala, India Marriott International, Inc Full time**Additional Information** **Job Number**24209636 **Job Category**Rooms & Guest Services Operations **Location**Le Méridien Kochi, Maradu, Kochi, Kerala, India, 682304 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...
-
Guest Services Associate
1 week ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24076085 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests....
-
Guest Services Associate-front Office
7 days ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24095993 **Job Category** Rooms & Guest Services Operations **Location** Port Muziris a Tribute Portfolio Hotel Kochi, VIP Road opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...
Guest Service Associate-front Office
2 weeks ago
**Additional Information**
**Job Number**24208624
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
