Customer Care Representative

16 hours ago

Hyderabad Telangana, India TECH NEXT Full time

**Customer Care Representative ( International / Medical Process)**

Job Type**:Fulltime**

Work mode**:On-site**

Location**:Hitech City, Hyderabad**

Shift**:Night ( 6.30 PM - 4.30 AM )**

Experience**:(1-2 )Years**

Salary**:INR (15 K- 22K )**
- **7 days training ( Un-Paid )**:

- **Cab facility Provided**:

- **Night Shift**:

- **Salary Best in Market**:

- **Performance-based incentives**:

- **Professional growth & development opportunities**
- **Qualifications and Skills**:_
- 1 of experience in sales, customer care or a related field.
- Excellent verbal and written communication skills.
- Proven ability to meet and exceed sales targets.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong problem-solving and negotiation skills.
- Ability to work independently and as part of a team.
- **Key Responsibilities**:_
- Respond promptly to inbound sales inquiries from healthcare professionals, clinics, and hospitals.
- Provide detailed information about medical products, services, and pricing to potential clients ensure clarity, accuracy, and relevance.
- Build and maintain strong relationships with customers to ensure satisfaction and repeat business.
- Identify customer needs and recommend suitable products or solutions.
- Achieve and exceed monthly sales targets and KPIs.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Stay updated on industry trends, competitor products, and market dynamics.
- Collaborate with the marketing and product teams to align sales strategies.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have experience working as a Customer Care Representative handling international calls?

**Location**:

- Hyderabad, Telangana (required)

Work Location: In person

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