Tele Caller Executive
1 week ago
**Key Responsibilities**:
- **Customer Calling & Support**:
- Make outbound calls to existing and potential customers, providing product/service information and addressing inquiries.
- Follow up on customer queries, ensuring timely resolution and enhancing customer satisfaction.
- Maintain a record of customer interactions, feedback, and queries in the database.
- **Sales Assistance**:
- Assist in generating leads, promoting company products/services, and contributing to sales targets.
- Manage customer inquiries regarding prices, order status, and product availability.
- **Tally Data Management**:
- Utilize Tally for entering and updating sales data, invoices, and accounting transactions.
- Generate and maintain reports using Tally and provide data to the management team as required.
- **Database Management**:
- Ensure customer information and communication records are updated accurately in the system.
- Assist in maintaining the CRM system for easy retrieval and follow-up.
- **Follow-Up & Reporting**:
- Follow up with leads and prospects to ensure timely closure and enhance customer retention.
- Report on call activities, customer feedback, and sales progress to the supervisor.
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
- Tally: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Kannada (preferred)
Work Location: In person
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