Credit Initiation Supervisor

2 days ago


Gurgaon, India Citi Full time

The Credit Initiation SrSupervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to assess the ability of individuals, companies and institutions to meet the demands of loans, agreements and extended obligations in coordination with the Operations - Services team.The overall objective of this role is to ensure financial threats to the company are minimized by determining the terms or level of credit that can be granted without undue risk.

**Responsibilities**:
Lead and supervise a medium size group of Credit Initiation Specialists providing support for multiple products, ensuring goals are met
Serve as a backup Manager, resolve issues, troubleshoot discrepencies, and interpret procedures and policies
Interpret procedures and policies, and guide support staff in resolving complex problems
Provide input on staffing, training and development needs, and train and coach Credit Initiation Specialists
Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions
Solve problems through analyzing information, and by identifying and selecting solutions, utilizing acquired technical experience
Ensure the quality of tasks provided by self and others on team, provide advice or facilitation services, and oversee end results
Ensure the integrity and confidentiality of customer documentation and recorded information within computerized systems

**Qualifications**:
2-5 years of experience in a related role
Leadership experience preferred
Familiarity and understanding of financial industry preferred
Consistently demonstrates clear and concise written and verbal communication

**Education**:
Bachelor’s degree/University degree or equivalent experience
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- **Job Family Group**: Operations - Services
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- **Job Family**: Credit Initiation
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- **Time Type**: Full time
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- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the " EEO is the Law " poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting



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