Accounts Assistant
4 days ago
*Job Overview:*
## *Key Responsibilities:*
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Ensure timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Prepare regular reports on account status (e.g., client feedback, upsell pipeline, risks).
- Collaborate with sales, marketing, technical, and operations teams to meet client goals.
- Negotiate contracts and close agreements to maximize profits while maintaining client satisfaction.
- Monitor market trends and competitor activities to identify new business opportunities.
- Resolve client issues and complaints promptly to maintain trust.
# *Qualifications:*
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.
- Strong communication, interpersonal, and negotiation skills.
- Excellent problem-solving and organizational abilities.
- Familiarity with CRM software (e.g., Salesforce, Zoho).
- Ability to manage multiple projects simultaneously with a focus on results.
- Industry-specific knowledge (if required, e.g., electronics, software, manufacturing).
## *Preferred Skills:*
- MBA or advanced degree (preferred but not mandatory).
- Experience in B2B sales or enterprise client management.
- Understanding of project management tools and practices.
## *Salary & Benefits:*
- Competitive salary with performance incentives.
- Health insurance, travel allowance, and other standard benefits.
- Professional development and training opportunities.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
**Experience**:
- Accounting: 3 years (preferred)
**Location**:
- Gurugram, Haryana (preferred)
Work Location: In person
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