Dxc IT Expert Servicedesk-l1 Q2 backfill 6

5 days ago

Bengaluru, India DXC Technology Full time

Essential Job Functions

Provides information on problems concerning system function(s) which have been escalated through a problem ticket process. Provides diagnostic information and determines alternatives.

Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.

Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.

Provides guidance and training to client population on system and products to eliminate recurring errors and where appropriate, provides recommendations for improvements.

Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.

Provides data for daily metric reporting. Provides systems software and hardware documentation and assesses system information where appropriate. Recommends and implements enhancements in order to ensure efficiencies.

Provides technical services in support of project work; works as part of the project team on technical activities, such as enhancing or designing solutions for customers, creating new scripts and diagnostic tools to resolve problems and conducting transition or transformation activities for new accounts.

Basic Qualifications

Bachelor's degree or equivalent combination of education and experience

Bachelor's degree in computer science or related field preferred

Other Qualifications

Strong analytical and problem solving skills

Work Environment

Office environment

May require shift work

  • My Backfill Urgent

    1 week ago

    Bengaluru, Karnataka, India DXC Technology Full time

    Essential Job Functions Collaborate with business unit leaders to support the development and execution of financial strategies that align with their specific objectives Conduct financial analysis assess data accuracy and provide insightful recommendations to business unit leaders to aid in their decision-making processes Assist in the preparation and...

  • Backfill Expert

    1 week ago

    Bengaluru, Karnataka, India beBeeDataSpecialist Full time ₹ 1,04,000 - ₹ 1,30,878

    Big Data Backfill Specialist">">We are seeking a highly skilled Big Data Backfill Specialist to join our team. As a key member of our team, you will be responsible for ensuring the seamless integration of data into our systems.">The ideal candidate will have:">Required Skills and Qualifications:">">3+ years of experience in Big Data, with at least 2 years in...

  • Lead Data Migration Engineer

    6 days ago

    Bengaluru, Karnataka, India Q2 Full time US$ 1,50,000 - US$ 2,00,000 per year

    As passionate about our people as we are about our mission.What We're All AboutQ2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial...

  • Lead Project Manager

    1 day ago

    Bengaluru, Karnataka, India Q2 Full time US$ 1,25,000 - US$ 1,75,000 per year

    As passionate about our people as we are about our mission.Why Join Q2?Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by...

  • Application Support Analyst

    1 day ago

    Bengaluru, Karnataka, India Q2 Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    As passionate about our people as we are about our mission.Why Join Q2?Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by...

  • High Salary: Application Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Q2 Full time

    Job Description- Troubleshoot/resolve customer problems of complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, or other issues commonly encountered in systems operation in a networked environment- Lead the Q2 platform knowledge acquisition for the SDK Development and Support teams as...

  • Lead Solutions Architect

    6 days ago

    Bengaluru, Karnataka, India Q2 Full time US$ 1,04,000 - US$ 1,30,878 per year

    As passionate about our people as we are about our mission.Why Join Q2?Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by...

  • Lead Data Migration Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Q2 Full time

    Job DescriptionRESPONSIBILITIES:- Perform gap analysis on incoming data sets, offering guidance to clients on how to handle gaps and other data related challenges- Quickly troubleshoot complex technical issues and roll out fixes with minimal bugs- Map incoming data fields to the Q2 online banking platform through the creation of data filters and/or...

  • Enterprise Architect 6

    5 days ago

    Bengaluru, India DXC Technology Full time

    Enterprise Architect 1. Experience profile: MANDATORY - Educational Qualification: Degree / Post Graduation in Engg. or Science - Technology Experience: Min. of 14+ years software development experience - Architect Experience: Min. of 5+ years in software architect standards, design - Emerging Technologies: 2+ years of Hands-on experience in any of the Next...

  • Enterprise Architect 6

    5 days ago

    Bengaluru, India DXC Technology Full time

    Enterprise Architect JD 1. Experience profile: MANDATORY - Educational Qualification: Degree / Post Graduation in Engg. or Science - Technology Experience: Min. of 14+ years software development experience - Architect Experience: Min. of 5+ years in software architect standards, design - Emerging Technologies: 2+ years of Hands-on experience in any of the...