Lead Project Manager

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is seeking a Lead Project Manager for our Platform group in Implementations. Reporting to an Implementations Delivery Manager and working closely with Implementation Engineers, the Project Manager is responsible for implementing Q2's ebanking solutions in order to align with the business requirements of our customers.

RESPONSIBILITIES:

• Managing custom development projects delivered by the Engineering organization at Q2
• Provide oversight and direction of the Engineering support queue and escalated case queue
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
• Coordinating both internally with other departments and externally with Q2 clients and 3rd party vendors on project schedule, status and delivery

EXPERIENCE AND KNOWLEDGE:

• Experience with technology and/or development background
• Strong analytical and problem-solving skills
• Prioritization of development projects for the Engineering team
• Good interpersonal skills
• Excellent communication skills
• Motivated by providing excellent Customer Service
• Typically requires a Bachelor's degree in Engineering and a minimum of 8+ years of related experience; or a Masters degree with 6 years of experience
• Minimum 3-5 years of Project Management experience
• Guiding customer requirements and project workflows
• Preferred:
  • Knowledge of Banking practices
  • Familiarity with a Customer Relationship Management (CRM) system
  • Informal or academic experience with any of the following technologies including, but not limited to:  Python, Agile Programming Methodology, HTML/ Java Script/ CSS, SQL RDBMS Management tools, Integrated Development Environments (IDE)

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off 

• Career Development & Mentoring Programs 

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

• Community Volunteering & Company Philanthropy Programs 

• Employee Peer Recognition Programs – "You Earned it"

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.