Regional Field Recruiter

7 days ago

Mumbai Maharashtra, India Unique Full time

We are looking for a dynamic and driven **Field Recruiter** to join our Last Mile Operations team in Mumbai. The recruiter will be responsible for end-to-end hiring of **Wish Masters (WMs)**, ensuring timely and quality onboarding, achieving the Annual Operating Plan (AOP) hiring targets, and supporting retention initiatives. This role also involves managing on-ground challenges faced by WMs and maintaining strong coordination with multiple stakeholders across hubs and functions.

**Key Responsibilities**:

- **Hiring & Onboarding**:

- Plan and execute bulk hiring drives to recruit Wish Masters across multiple hubs in Mumbai.
- Build and manage a network of sourcing channels such as local vendors, referral partners, walk-in centers, community outreach, and digital sourcing.
- Ensure 100% compliance in documentation and background verification as per policy.
- Facilitate smooth onboarding and Day 1 readiness of WMs.
- **Performance Tracking & AOP Achievement**:

- Track daily/weekly/monthly hiring metrics against targets and share timely reports.
- Align recruitment efforts with AOP (Annual Operating Plan) goals and forecast manpower needs for peak and lean seasons.
- **Attrition Management**:

- Analyze exit trends, collect feedback from WMs, and implement ground-level retention initiatives.
- Promote referral programs, incentives, and engagement activities to reduce churn.
- **Stakeholder Management**:

- Collaborate with Hub Managers, Ops Team, and HR Partners to forecast manpower, track WM performance, and address grievances.
- Act as a bridge between WMs and management to resolve field-level operational challenges.
- **Ground Support & Escalation Handling**:

- Regularly visit hubs and delivery stations to maintain field presence.
- Actively resolve daily issues related to shift timing, payments, attendance, and infrastructure impacting WM morale.

**Key Requirements**:

- Graduate in any discipline; MBA or PG in HR is a plus.
- 2-5 years of experience in field recruitment, preferably in logistics, e-commerce, or staffing agencies.
- Strong sourcing and negotiation skills.
- Ability to manage multiple hubs and a large blue-collar workforce.
- Excellent communication, stakeholder management, and problem-solving skills.
- Must be comfortable with extensive field travel within Mumbai.

**Preferred Attributes**:

- Passionate about working on-ground and solving real-time workforce challenges.
- Familiarity with delivery/logistics ecosystem is an added advantage.
- Conversant in Hindi, Marathi, and English.

**Job Types**: Full-time, Contractual / Temporary

Pay: ₹23,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Life insurance

Schedule:

- Day shift

Work Location: In person

Application Deadline: 17/05/2025

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