Service Advisor
1 day ago
Job Description:
Key Responsibilities:
- Greet customers and understand their vehicle body repair needs
- Inspect vehicles and assess damage in coordination with the Bodyshop team
- Prepare job cards and repair estimates as per Mahindra standards
- Explain recommended repair work, timelines, and cost estimates to customers
- Coordinate with insurance companies for claim approvals and documentation
- Follow up with workshop technicians to ensure timely repairs
- Keep customers informed about the status of their vehicles
- Ensure quality control and final delivery of the vehicle
- Maintain proper records of customer interactions and services provided
- Handle customer complaints professionally and escalate if required
Pay: ₹15,065.80 - ₹24,717.26 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Work Location: In person
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