E-commerce Executive
6 days ago
Roles and Responsibilities:
- Oversee the daily operations of the company’s e-commerce platforms (e.g., Shopify, Amazon, eBay, Myntra, and company website).
- Ensure product listings are accurate, up-to-date, and optimized for search and conversion.
- Coordinate with the product team to manage inventory, ensuring that all products are available for purchase.
- Monitor stock levels and coordinate with suppliers to replenish inventory.
- Develop and implement promotional strategies to increase sales and customer engagement.
- Provide exceptional customer service by addressing customer inquiries, issues, and complaints in a timely manner. Monitor customer reviews and feedback to improve products and services.
- Analyze sales data, website traffic, and other key performance indicators to identify trends and opportunities for growth.
- Prepare regular reports on e-commerce performance, including sales, conversion rates, and customer behavior.
- Ensure the e-commerce website is functioning correctly and efficiently.
- Collaborate with the IT team to troubleshoot and resolve any technical issues.
- Create and manage content for product descriptions, blogs, and other online materials.
- Ensure all content is consistent with the company’s brand voice and guidelines.
- Develop and implement strategies to improve online sales and customer retention.
- Stay updated with industry trends, competitor activities, and emerging technologies in e-commerce.
- Work closely with other departments, such as marketing, sales, and customer service, to align e-commerce activities with overall business goals.
- Participate in cross-functional projects and initiatives to drive overall business success.
Pay: ₹15,000.00 - ₹23,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
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