Hospital Quality Control Officer

10 hours ago

Thoraipakkam Chennai Tamil Nadu, India CURI Hospital Full time

**Job Title**: Hospital Quality Control Officer
**Department**: Quality Assurance / Quality Management
**Location**: [CURI Hospital], [Thoraipakkam OMR Chennai]
**Reports To**: Medical Director

**Job Type**: [Full-Time]

**Job Summary**:
The Quality Control Officer is responsible for ensuring that the hospital's clinical and operational practices comply with internal quality standards, accreditation requirements, and regulatory guidelines. This role plays a key part in monitoring, evaluating, and improving processes to enhance patient safety, satisfaction, and overall healthcare delivery.

**Key Responsibilities**:

- Develop and implement quality assurance policies and procedures in line with hospital standards and national/international guidelines (e.g., NABH, JCI).
- Conduct routine audits and inspections of hospital departments and services.
- Monitor compliance with infection control protocols, safety standards, and clinical care guidelines.
- Identify quality gaps and risks, and recommend improvement plans to relevant departments.
- Analyze incident reports, patient feedback, and clinical outcomes to detect trends and root causes.
- Coordinate and lead quality improvement initiatives and continuous improvement projects.
- Prepare and present quality reports to hospital leadership and accreditation bodies.
- Facilitate staff training on quality standards, patient safety, and process improvements.
- Support accreditation and certification processes by ensuring documentation, training, and compliance are in place.
- Maintain and update quality control documentation and records.

**Qualifications**:

- Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or a related field (Master’s preferred).
- Certification in Quality Management (e.g., CPHQ, Six Sigma, Lean, NABH Internal Auditor) is an asset.
- Minimum of 2-5 years of experience in hospital quality control, clinical auditing, or quality management.
- Knowledge of hospital accreditation standards (e.g., NABH).
- Strong analytical, problem-solving, and interpersonal skills.
- Proficiency in data analysis and report writing.

**Key Skills**:

- Quality assurance & process improvement
- Knowledge of healthcare regulations and standards
- Data-driven decision-making
- Audit & compliance monitoring
- Communication and training skills
- Project management
- Risk management

**Job Types**: Full-time, Permanent

Pay: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

Expected Start Date: 02/06/2025

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