Agm/dgm- Digital and Inside Sales

**Function/Group**:

- BD/Sales

**Experience**:

- 7-12 yrs

**Location**:

- India

**About Tally**

The pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach over 2.5 million business globally and cater to more than 7 million users in over 100 countries. We are passionate about the SMEs’ growth and aim to deliver the best for their business through our product innovation and excellence. Our teams develop some of the most ingenious solutions that suit the unique requirements of millions of businesses across the globe. With a market share of 75% in India, we have a strong foothold in the Middle East and are also serving customers in SAARC & APAC, Africa, and North America. Our robust network of 28000+ partners help us deliver unmatched customer experience in sales, support, and services globally.
With a sole purpose of Making Everyone Who Touches Tally, Happier, we aim to be the technology fabric that drives the economic growth of the world, by 2030.

**Culture & Values**

Over the years, we have nurtured a value-based culture that let individuals follow their lead and support them in their growth journey with us. We are proud of our culture that gives every person equal opportunity and an environment where they continuously strive for excellence, confront problems head-on, experiment with ideas, innovate and push boundaries that help them grow.
We accept, include, and promote diversity and are consciously working towards ensuring our workforce become true representative of all sections of society, and for each employee to feel respected and able to give their best. We are committed to an inclusive leadership where our leaders ensure that our people are empowered to be at their best, professionally, and personally. We take great pride in our work culture which has helped become a proud member of the elite Kincentric Best Employers Club

**About India Sales**:
India Sales function within Tally focuses on driving high quality customer engagement at scale. We are enthusiastic and growth focused team who support in building great brand experiences for customers and partners. Our sales experts work closely with the Partner ecosystem to ensure consistent delivery of delightful customer experiences and collaborative associations across geography.

We are obsessed with the voice of our customers to fuel product innovation and profitable growth of our partners. You will get to coordinate with our partners by meeting new people and building a lasting relationship with the best tech sales team in the country.

**What you'll own.**

Elevate our market share in the business software industry to new heights, deeply embed our product and brand across every district within the zone, significantly boost the profitability of our partners, and deliver unparalleled customer delight that sets new industry standards.

**Experience to bring with you**:

- **Product, Domain, and Market Knowledge**: Deep understanding of product features, benefits, domain, SME customers and Digital and Inside sales way of working.
- **Strategic Thinking**: Analyze market trends and customer needs and develop GTM strategies with clearly defined actionable and goals.
- **Customer Focus**: Ability to gather and interpret customer feedback and changing market conditions. Design practices to enhance the customer journey from awareness to support.
- **Cross-functional Collaboration**: Coordinate, manage and influence stakeholders in product, marketing, sales, and support teams. Influence decision-makers and gain buy-in.
- **Sales Acumen**: Good understanding of sales process and sales partner and field operations. Ability to develop strategies to drive business revenue and growth.
- **Data-Driven Decision Making**: Utilize data analytics to measure cost, cost margins, and profitability of programs and overall line of business. Define and track KPIs.
- **Communication Skills**: Develop simple and compelling messaging to highlight the operational challenges and present debottlenecking strategies and results effectively.

**What will you be doing?**
- **Own Business Goals and Metrics**: Set and track SMART metric and goals for both lead and lag measures, revenue, and profitability from Digital and Inside Sales engines.
- **Design & Execute Growth and Productivity Programs**: Develop market expansion and product launch initiatives, implement training, and process improvements, and resolve operational bottlenecks.
- **Create GTM Strategies and Align Teams**:Develop and execute go-to-market plans, align zonal teams and partners through communication and training, and foster cross-functional collaboration.
- **Highlight Best Practices and Resolve Bottlenecks**: Identify and share best practices and detect and resolve execution challenges.
- **Realign Program Metrics to