Hostess

12 hours ago


Salt Lake Kolkata West Bengal, India RTB 2.0 Club Full time

**Key Responsibilities**
- Guest Interaction:

- **Greet and welcome**: Provide a warm and friendly first impression to all arriving guests.
- **Handle reservations**: Manage reservations, both in-person and over the phone, and accurately estimate waiting times for walk-in guests.
- **Escort to tables**: Guide guests to their designated tables, ensuring they are seated comfortably.
- Operational Tasks:

- **Manage seating**: Use seating charts and maintain knowledge of table availability to seat guests efficiently and balance the workload among servers.
- **Distribute menus**: Offer menus and wine lists to guests, often providing the server's name.
- **Maintain the host stand**: Keep the reception area and menus clean and organized.
- Team Support:

- **Communicate with staff**: Coordinate with wait staff to understand current seating options and the status of tables.
- **Provide support**: Assist servers with tasks such as refilling drinks, running food, and helping to clear tables during busy periods.
- **Address inquiries**: Answer customer questions and resolve any complaints, escalating issues to the manager when necessary.
- Communication:

- **Phone management**: Answer incoming calls to the restaurant, taking reservations and providing information.
- **Guest communication**: Page guests for incoming calls or messages, ensuring they are informed.

**Job Types**: Full-time, Permanent

Pay: ₹11,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided

Ability to commute/relocate:

- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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