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Customer Support Executive

3 weeks ago

Noida Sector Noida Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

**Job Title**: Customer Support Executive

**Job Location**: Noida Sector 62

**Job Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Resolve customer complaints and provide appropriate solutions and alternatives
- Maintain detailed records of customer interactions
- Provide product/service information and resolve any emerging issues
- Follow up with customers to ensure resolution and satisfaction
- Escalate unresolved issues to the appropriate internal teams
- Maintain a positive, empathetic, and professional attitude toward customers at all times

**Requirements**:

- High school diploma or equivalent; a bachelor’s degree is a plus
- Proven customer support experience or experience as a client service representative
- Excellent communication and interpersonal skills
- Good computer skills

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person