Inside Sales Coordinator

**DESCRIPTION**

**Key Responsibilities**:

- Provide pricing and administration support.
- Manage new part activation.
- Consolidate and track progress of open orders.
- Set up new customers, including NFA, price, and tax entry.
- Update demand forecasts.
- Compile sales reports.
- Consolidate and communicate customer delivery scorecards to cross-functional teams.
- Manage QSI release order process and audit preparation.
- Consolidate customer purchase orders and pricing approvals in the database.
- Compile budgetary quotes for simple jobs by gathering technical data, customer presentations, lead time, and other information for the customer-facing sales force.
- Schedule customer visits and events, and participate in their execution and preparation.
- Receive and process orders, issue order acknowledgments, invoices, and shipping notices for simple jobs.
- Compile and communicate order status, inventory status, and other associated information to the customer-facing sales force where the procedure is well documented and repetitive.
- Assist in resolving customer issues (including shipment and after-sale).
- Compile, conduct analyses, and report inventory/stock levels where the procedure is well documented and analysis is repetitive.

**RESPONSIBILITIES**

**Experience**:

- Minimum 2-3 years of relevant experience.

**Competencies**:

- **Action oriented**: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- **Collaborates**: Building partnerships and working collaboratively with others to meet shared objectives.
- **Communicates effectively**: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- **Customer focus**: Building strong customer relationships and delivering customer-centric solutions.
- **Channel Awareness**: Explains and contextualizes industry structure, dynamics, and path to market to advance organizational goals.
- **Account Planning**: Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
- **Integrates Customer Perspective**: Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.
- **Sales Forecasting**: Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
- **Sales Pipeline Management**: Plans proactively for successful execution of account/territory-level sales strategies and plans based on the current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high-impact activities accordingly; as applicable, coaches sellers to achieve sales objectives.
- **Sense Making**: Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.
- **Values differences**: Recognizing the value that different perspectives and cultures bring to an organization.

**QUALIFICATIONS**

**Qualifications**:

- High school graduate; an engineering background will be an added advantage.

**Job** Sales

**Organization** Cummins Inc.

**Role Category** Hybrid

**Job Type** Office

**ReqID** 2407190

**Relocation Package** Yes