Kyc Video Associate

1 day ago

Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

We are looking for video KYC process,

**Job Description**:
**Job Profile**:

- Handle Video calls in an efficient manner and ensure customer delight through exceptional service
- Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc
- Verify customer’s KYC documents on a real-time basis
- You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers
- Should be a team player and flexible with work patterns
- To ensure personalized service & end-to-end resolution is offered to customers calling at this channel
- Cross-sell : Provide information related to products, new offers and services at IndusInd Bank
- Maintain and adhere to compliance guidelines
- Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel
- Capture problem indicators, highlight and suggest improvements
- Adherence to monthly performance parameters

Work Timings: Shifts (Starting 7 am), Open to work in shifts / rotational offs

Languages Required: English + **Hindi ( For voice compulsory)**. Any other Regional language.

Salary structure - Fresher (2.00 - 2.50), Tenured as discussed

Education: Graduates (Any stream)

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹300,000.00 per year

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 23/09/2024

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