Video Verification Process
3 days ago
We are looking for
Transform Customer Experience through Exceptional Service
We're seeking a highly skilled and customer-focused Video Banking Executive to join our innovative team. As a key ambassador of our bank, you'll deliver personalized video banking experiences, driving customer delight and loyalty.
Key Responsibilities:
- Deliver seamless video calls, resolving customer queries and executing financial transactions with precision.
- Expertly handle funds transfers, KYC updates, fixed/recurring deposits, and more.
- Verify customer documents in real-time, ensuring compliance and security.
- Provide tailored solutions, cross-selling relevant products and services.
- Collaborate with teams to enhance processes, driving value addition and customer satisfaction.
**Requirements**:
- Multi-skilled and adaptable, with excellent communication and problem-solving skills.
- Flexible and team-oriented, with a passion for delivering exceptional customer service.
- Ability to work in shifts, ensuring seamless customer support.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for growth and professional development.
- Collaborative, dynamic work environment.
- Recognition and rewards for outstanding performance.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹400,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you know hindi and english
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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