Non Voice Process

3 days ago

Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

**Job Profile**:

- Handle Video calls in an efficient manner and ensure customer delight through exceptional service
- Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc
- Verify customer’s KYC documents on a real-time basis
- You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers
- Should be a team player and flexible with work patterns
- To ensure personalized service & end-to-end resolution is offered to customers calling at this channel
- Cross-sell : Provide information related to products, new offers and services at IndusInd Bank
- Maintain and adhere to compliance guidelines
- Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel
- Capture problem indicators, highlight and suggest improvements
- Adherence to monthly performance parameters

*

**Job Type**: Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

- do you have English and Hindi ( both Fluency)?
- which location in Chennai ? Near By karapakkam within 20 Km?
- are you holding bachelor degree?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7397331358

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