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Customer Service Executive

2 weeks ago

Remote, India Saarathee CRM pvt. ltd. Full time

For person with disability (PWD), As a Customer Service Executive - Daikin, you will be responsible for providing excellent customer service, responding to inquiries efficiently, and ensuring customer satisfaction. If you enjoy making customers happy, we would love to hear from you

Job Details:
Location: Remote

Joining: Immediate

Qualification: 12th Pass (Freshers are welcome)

What You’ll Do:

- Review customer tickets by checking documents (PDFs/images) against information.
- Build trust with customers through clear communication.
- Provide accurate details using the right tools.
- Handle complaints, offer solutions, and follow up to ensure resolution.

What We’re Looking For:

- Strong English reading and writing comprehension skills (essential).
- Good phone handling and active listening skills.
- Basic computer knowledge.

**Job Types**: Full-time, Fresher

Pay: ₹144,000.00 - ₹168,000.00 per year

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: Remote