Showroom Sales Associate
6 days ago
Job Summary
Key Responsibili es
Showroom Management
- Oversee daily opera ons of the UPVC & Aluminium showroom.
- Maintain product samples, catalogues and ensure professional showroom presenta on.
- Greet and assist walk-in clients, understand their requirements, and suggest solu ons.
Customer Handling & Sales Support
- Handle showroom walk-in clients (architects, contractors, retail customers).
- Coordinate with the back-end team for quota on prepara on.
- Share quota ons with customers and ensure mely follow-ups un l closure.
- Provide a er-sales support and coordinate with the technical/installa on team for site visits.
Online Portal & Lead Handling
- Manage IndiaMART, Justdial, Google Ads, and website inquiries.
- Respond promptly to digital leads and maintain proper records.
- Share product details, send quota ons, and follow up un l deal closure.
- Track and analyze performance of online portals for management review.
Telecaller Team Management
- Supervise the Telecaller team handling inbound & outbound calls.
- Assign leads to Telecallers, monitor call quality, and ensure Timely follow-ups.
- Train Telecallers in customer handling and product knowledge.
- Track Telecaller performance and report to management.
Excel & Reporting
- Maintain inquiry and quota on registers in Excel.
- Prepare daily/weekly/monthly MIS reports on walk-ins, online leads, and Telecaller performance.
- Provide data insights on lead conversion rates, follow-up effectiveness, and sales pipeline.
Skills & Qualifications
- Graduate in any discipline (Commerce/Business/Interior Design preferred).
- 5 years’ experience in showroom/retail/lead management (building materials/interiors/fenestra on industry preferred).
- Strong MS Excel skills (MIS, VLOOKUP, Reporting).
- Experience in handling IndiaMART, Justdial, Google Ads leads.
- Experience in managing a Telecaller/customer support team.
- Excellent communication on & interpersonal skills (English & Hindi).
- Presentable, confident, and result-driven personality.
Compensation on
**Salary**: ₹ 25000-30000
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Expected Start Date: 24/08/2025
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