Customer Service Representative with Fluent German

17 hours ago


Bengaluru, India Unisys Full time

**We Believe in Better**

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

**Learn more about Unisys and our key solution offerings**:Unisys, Stealth, CloudForte®, InteliServe

**What success looks like in this role**:
Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a ‘Gartner Workplace Leader’, we are open, honest and responsible, and our Agents bring to life the ethical standards that have made us such a trusted global name.

Be inspired, encouraged and supported to fulfill your ambitions and your potential. This is where you can have a career in an environment where we do the right things the right way via the following day -to -day tasks:

- Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
- Providing guidance to the client through the necessary steps to restore functionality
- Being responsible to either solve the issue or assign up to Level 2 support
- Coordinating Service Requests by follow up with the cross functional teams
- Team up with your colleagues to collaborate on problem solving and identify major service solutions
- Actively use knowledge base to resolve problems and raise potential knowledge gaps
- Coordinating and follow up Service Requests

**You will be successful in this role if you have**:

- Fluent English language skills
- Native/close to native language skills in German
- Experience in telephone technical support or any customer service related field is an advantage
- Considerable familiarity with MS Office Suite 2010 particularly and the Windows environment in general
- Attention to details and analytical mind-set
- Ability to work on multiple and/or similar activities simultaneously
- Outstanding team player attitude



  • Bengaluru, India Language Fluent Private Limited Full time

    1. Develop and deliver engaging German language lessons to students of various levels, from beginner to advanced, using innovative online teaching methods 2. Create and update content for German language courses, including lesson plans, worksheets, and interactive materials, to ensure a dynamic and comprehensive learning experience 3. Provide timely...


  • Bengaluru, India Bifold Dynamix Full time

    **Job Title**: Customer Service Representative **Salary**: Up to 23,000 INR per month We're seeking a motivated Customer Service Representative with at least 6 months of experience in customer service, fluent in Hindi and English, and strong communication and problem-solving skills. **Responsibilities**: - Provide accurate solutions to customer...


  • Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, India Capita Full time

    Job Description Key Responsibilities: - Communicate with customers via inbound/outbound calls, emails, and live chats in German. - Handle queries related to products, services, orders, billing, or technical support. - Resolve customer complaints professionally and escalate issues when necessary. - Maintain detailed and accurate customer records in CRM...


  • Bengaluru, Noida, Pune, India HCLTech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a highly motivated and fluent German-speaking professional to support our customer engagement efforts with German clients. The ideal candidate will be responsible for initiating and managing communication with German-speaking customers, primarily through email and phone calls, to schedule meetings, follow up on inquiries, and...


  • Bengaluru, Karnataka, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Bengaluru, Karnataka, India The Customization Group Full time

    Job DescriptionWe are The Customization GroupA global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 2.500.000 unique products daily, reaching millions of customers through 20+ own...


  • Bengaluru, India Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...


  • Bengaluru, India Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...


  • Bengaluru, India Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...