
Customer Service Representative
19 hours ago
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
Work from Office only
Work Location - **Kundanahalli gate signal, Varthur Rd, Bangalore OR Electronic City, Bangalore**
**EXCELLENT ENGLISH + MALAYALAM MUST**
**Principal duties and responsibilities**:
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication, Manage incoming phone calls.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales and call handling targets.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
**Who all can apply?**
- Graduate mandatory
- Fresher / Experience
- **Language: Malayalam and English**:
- Ability to work in a fast-paced, high-pressure environment.
- Rotational Dayshift
- 6 days working
- 1 day rotational off
- People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,front desk agent,guest service agent,customer service manager,senior customer service representative,customer care manager,customer service team lead, product support,customer care executive,receptionist,customer service executive, customer support executive jobs can also apply
**Application process**:
- Take the verbal English communication test (around 8-10 mins long)
- Congratulations You have successfully applied for the role.
Pay: ₹18,000.00 - ₹19,000.00 per month
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many years of voice experience do you have?
**Education**:
- Bachelor's (required)
**Language**:
- fluent English (required)
- fluent Malayalam (required)
Work Location: In person
-
Customer Service Representative
1 week ago
Bengaluru, Karnataka, India Mouser Electronics Full timeProvides optimal customer experience, exhibiting Mouser values to each customer. - Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services. - Determines customer expectations and provides options to meet...
-
Customer Service Representative
6 days ago
Bengaluru, Karnataka, India TE Connectivity Full timeTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
-
Customer Service Representative
1 week ago
Bengaluru, Karnataka, India easyhire Full timewe need customer care representatives. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹26,000.00 per month Schedule: - Morning shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year (required) **Language**: - English (required) - Hindi...
-
Customer Service Representative/ Telecaller
2 weeks ago
Bengaluru, Karnataka, India Stalwarts Servicios Full time**JD OF CUSTOMER SERVICE REPRESENTATIVE/ TELE CALLER** Customer Service Representative Job Responsibilities: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. -...
-
Customer Service Representative
1 week ago
Bengaluru, Karnataka, India Reqx Technologies Pvt. Ltd Full timeJob Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a great opportunity for someone who...
-
Customer Service Representative
6 days ago
Marathahalli, Bengaluru, Karnataka, India VictaMan Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India Hiring Coach Full timeCustomer Support Representative Location: Bengaluru **Job Description**: We are seeking dynamic individuals to join our customer support team. As a Customer Support Representative, you will be the first point of contact for our customers, providing assistance, resolving queries, and ensuring a seamless experience. This role requires excellent communication...
-
Customer Service Representative
4 days ago
Bengaluru, Karnataka, India Wingslide Technologies Private Limited Full time**Job Title**: Customer Service Representative **Company**: Wingslide Technologies Private Limited **Location**: Banashankari, Bengaluru/Bangalore **Job Type**: Full Time | Day Shift | Work from Office ( Monday-Friday) **Responsibilities**: - Handle inbound customer inquiries via voice and chat. - Provide accurate information and resolve customer issues...
-
Customer Service Representative
1 week ago
Marathahalli, Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher...
-
Customer Service Representative
1 week ago
Bengaluru, Karnataka, India Easyhire Full timeRequirements and skills - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent...