Customer Service Representative
3 days ago
**Job Role - **Customer Service Representative
**Location - **Bangalore
**Working Days - **6 Days
**Skills & Experience Needed -**
**- **Goodcommunication
**- **Minimum 1 Year of experience in customer support or customer service
**- **Proficiency in using CRM software and office tools
**Responsibilities - ** - Handle inbound/outbound calls professionally. - Provide customer support and resolve issues. - Route calls to correct departments. - Maintain accurate call and customer records. - Follow up on customer requests. - Resolve complaints or escalate as needed. - Update customer info and service requests. - Track call metrics to improve service. - Collaborate with other teams. - Stay updated on product and company info.
**Job Types**: Full-time, Permanent
Pay: Up to ₹22,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
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