Telecaller
13 hours ago
**Key Responsibilities**:
- Handle inbound and outbound calls related to appointments, treatments, and follow-ups.
- Explain dental services, treatment options, and offers to patients clearly and courteously.
- Maintain accurate patient records and update appointment schedules.
- Follow up with patients for treatment reminders, feedback, and confirmations.
- Coordinate with doctors and the front office team to ensure smooth patient flow.
- Handle patient queries efficiently and maintain a professional tone at all times.
- Meet daily and monthly communication and appointment targets.
**Requirements**:
- **Education**: Minimum 12th pass or Graduate in any stream.
- **Experience**: Minimum **1-3 years** of experience as a Telecaller, Receptionist, or Patient Care Executive in a **dental or healthcare centre**.
- **Skills**:
- Excellent verbal communication and convincing skills.
- Fluency in **English and Malayalam** (additional languages preferred).
- Basic computer knowledge (MS Office, Excel, appointment software).
- Polite, confident, and patient-friendly attitude.
- Strong multitasking and time management skills.
**Benefits**:
- Fixed salary + incentives based on performance.
- Friendly and professional work environment.
- Training and career growth opportunities within the dental field.
**Job Types**: Full-time, Permanent
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
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