Receptionist

1 week ago

Jayanagar Bengaluru Karnataka, India PAPA'S LIFELINE VETERINARY HOSPITAL PVT. LTD. Full time

We are seeking a friendly and organized individual to join our team as a Receptionist. As the first point of contact for our clients, you will play a crucial role in delivering exceptional customer service and administrative support to ensure the smooth operation of our hospital.

**Responsibilities**:

- Greet clients and visitors with a welcoming demeanor, both in person and over the phone.
- Schedule appointments and manage the hospital's appointment calendar efficiently.
- Assist clients with completing necessary forms and paperwork.
- Verify client information and update records as needed in our practice management system.
- Process payments for services rendered and manage financial transactions accurately.
- Coordinate communication between clients and veterinary staff to ensure seamless patient care.
- Maintain cleanliness and organization of the reception area and front office.
- Respond to client inquiries regarding hospital services, pricing, and appointment availability.
- Assist with managing inventory of office supplies and veterinary products.
- Collaborate with the veterinary team to ensure excellent patient care and client satisfaction.

**Qualifications**:

- High school diploma or equivalent; additional education or training in veterinary or medical office administration is a plus.
- Previous experience in customer service, preferably in a veterinary or medical setting.
- Strong interpersonal and communication skills; ability to interact professionally with clients, staff, and vendors.
- Exceptional organizational skills and attention to detail.
- Proficiency in using computerized systems, including practice management software and MS Office Suite.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Compassionate and empathetic attitude toward clients and their pets.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- customer service representative: 1 year (preferred)

**Language**:

- English, Kannada, Hindi, Tamil (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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