
Receptionist
2 weeks ago
**Job Summary**:
We are looking for a friendly and professional Receptionist to join our front office team. As the first point of contact for guests, the receptionist plays a vital role in providing a warm welcome and ensuring a smooth check-in and check-out experience.
**Key Responsibilities**:
- Greet and welcome guests in a courteous and professional manner
- Handle check-in and check-out procedures efficiently
- Answer incoming calls and respond to inquiries about services
- Handle guest complaints or concerns in a prompt and professional manner
- Maintain guest records and manage billing and payments
- Coordinate with housekeeping and other departments as needed
- Ensure the front desk is neat and presentable at all times
- Provide concierge services like arranging transport, giving directions, etc.
**Requirements**:
- High school diploma or equivalent
- Previous experience in a hotel or customer service role is a plus
- Proficiency in MS Office and hotel management software (e.g., OPERA, IDS, etc.)
- Excellent communication and interpersonal skills
- Good command of English and local language
- Ability to handle stressful situations and remain calm under pressure
- Presentable and well-groomed appearance
- Willingness to work in shifts, including weekends and holidays
Pay: ₹20,000.00 - ₹21,692.64 per month
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 22/07/2025
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