Hostess and Server

Hostess Responsibilities:

- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.

**Job Types**: Full-time, Regular / Permanent

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Evening shift
- Flexible shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Hotel experience: 2 years (required)
- Hotel management: 3 years (required)
- Customer service: 3 years (required)
- Guest relations: 3 years (preferred)